Delivery
| Where | How long | Cost |
|---|---|---|
| Karachi | 1 to 2 working days | Rs 200 |
| Rest of Pakistan | 3 to 5 working days | Rs 200 |
| Orders over Rs 2,500 | Same as above | Free |
We pack orders within 24 hours. Before your parcel ships, we call the number you gave at checkout to confirm the order and address.
Payment
All orders are cash on delivery. You pay the courier when the parcel arrives, so please keep the exact amount ready.
Returns
- Unopened, unused lipsticks can be returned within 7 days of delivery. Message us with your order number to start a return.
- For hygiene reasons we cannot accept opened or swatched lipsticks.
- Refunds are sent within 5 working days of the return reaching us, to your bank account, JazzCash or Easypaisa.
Damaged or wrong item
If anything arrives damaged or isn’t what you ordered, send us a photo within 48 hours of delivery. We replace it free, and you keep nothing out of pocket.
Questions about an order? Contact us or DM @kyro.cosmetics.